Security
Practical controls for teams handling customer conversations: access control, auditability and sensible defaults.
Workspace roles and least-privilege patterns for teams.
Track key actions and changes to keep operations accountable.
Configurable logging for audio, transcripts, and summaries.
Use APIs + webhooks to sync to CRM/ticketing safely.
Guardrails for routing, escalation, and campaign controls.
Separation of demo/testing workflows from production.
For security questions, vulnerability reports or compliance requests, contact our team.